frequently asked questions

All of our rings and jewelry are proudly made in the United States, primarily in:

• New York City, New York
• Long Island, New York
• Orange County, California

On each product, you will be able to find the specific location where that piece is handcrafted under the Craftsmanship tab.

Do Amore is headquartered in Houston, Texas, however, we are exclusively an online company.

Please do not hesitate to ask us more about a ring and we would be happy to send detailed photos and videos of the pieces you are interested in so you can get a really good idea of each ring.

We also offer free 60-day returns on all non-customized rings.  We also provide up to three rounds of CAD renders for all custom designs, to ensure that we get your design 100% perfect!

No, we do not buy jewelry or melt down customers' jewelry. We recommend finding someone local to you for this!

We are currently partnered with charity: water. They are one of the most dedicated organizations we’ve ever seen, and are committed to bringing people clean water in the most sustainable manner.

This is our favorite part! If you have already purchased a ring from us then you can see your impact by typing in your order number here.  If you want to learn about all the water wells we have drilled thus far, then you can see that information here. Timeline: In the first few months after your ring purchase, you will be able to track what country and region the person you will be providing clean water to lives. A few months after that, you will see another update about progress on the drilling front. Finally, about 18 months after your purchase date, you will get the GPS coordinates along with a photo of the actual water well you helped make possible.

In Latin, Do Amore means “I give with love”. We chose this name for a couple reasons:

1. You are giving a ring to your loved one, with love.

2. You are giving clean water to those in need, with love.

3. Do Amore rings simply do more.

Do Amore is a for-profit ring company committed to social change and ethics. We feel that by selling a product (rings) instead of relying on fundraising, we provide a more sustainable and scaleable method to make a significant impact on the world, while improving the ethical standards for the jewelry industry.

Since 2017, 20.5% of our net profits have been contributed towards clean water projects. We expect this percentage to continue to hover around 20% in the coming years.

Yes we ship to Canada! Shipping to Canada is free. Please note your local government will charge you your provinces standard VAT upon import, as we do not charge this at checkout. There will not be any duties however because the ring is made in North America (USA to exact).

Yes! Shipping to the U.K. is $45 USD. All you would pay us is the $45 plus the cost of your rings (we don’t charge any taxes/VAT/duties upon purchase). Please note your local government will charge you your local VAT/duties upon import and it will be roughly 20% of the total.

Yes! Shipping to Australia is $45 USD. All you would pay us is the $45 plus the cost of your rings (we don’t charge any taxes upon purchase). Orders under $1,000 AUD are not subject to any taxes. For orders above $1,000 AUD, your local government will charge you a standard 10% GST upon import.

Yes! Shipping to New Zealand is $45 USD. All you would pay us is the $45 plus the cost of your rings (we don’t charge any taxes upon purchase). Please note your local government will charge you your local GST/duties upon import and it will be approximately 20% of the total.

Yes! We have two options.

Monthly payments:

Do Amore is partnered with Affirm, so you can make monthly payments for your purchase with rates from 0 – 36% APR over 12, 24, or 36 months. We are currently offering 12 months at 0% APR to qualified buyers! With Affirm, you receive your ring as soon as it’s ready and you continue paying Affirm every month based on the plan you choose.

Pay half now so we can get started on your order, and you pay it off when ready:

We can accept half the payment to start your order (since all of our rings are made to order, this will allow us to begin creating your ring and to complete it), and we can hold the ring until you finish paying it in full. Alternatively, we can also split the payment on two cards if it helps. For these options, we would just need to place the order via email or phone!

After you select your setting (engagement ring) by clicking the Select this Setting button, you will continue through the purchase process to choose a center stone of your choice.

Your engagement ring will arrive as one completed piece, in a beautiful box, ready for you to propose. 🙂

Wearing your ring should be enjoyable and comfortable, and for that reason every Do Amore ring is made as a comfort-fit ring.

Comfort-fit refers to a slight curvature on the inside edges of the band, which prevents your finger’s skin from being bunched up when the ring is being put on or taken off, making for a much more comfortable experience. The curvature also enhances comfort significantly while the ring is being worn since the edges aren’t sharp.

This comfort-fit element should not affect ring sizing.

This is a great question. Different metals have different looks, levels of durability, and cost. Here is a great educational write-up we did on the topic.

All rings (with the exception of custom rings), are covered by our 60-day return policy.

Custom rings include rings that have custom engravings, alterations, fingerprints or designs.  Custom rings are not returnable or exchangeable, however, they are still backed by our limited lifetime warranty.   Of course, even on custom orders, if you are not completely thrilled with your ring, we will do all we can to ensure you love it.

Yes! All rings sold are covered by our limited lifetime warranty, which covers manufacturer’s defects only and excludes coverage for wear and tear, repair or service by somebody other than Do Amore, accidental damage, loss of precious stones, or theft. Please note we do not the shipping costs for our warranty services, including resizing and stone tightenings.

Extend Warranty

At the time of order, customers can purchase an Extend Warranty plan which provides more coverage including damage to the ring, wear and tear coverage, chipped stones, and lost of precious stones, cracked rings, and more (like any warranty, it does not cover theft or mysterious disappearance). Extend also covers round trip insured shipping costs!

We provide free resizing, replating, repolishing, inspections, stone tightening, and cleaning for life!

We strongly recommend getting measured by a local jeweler for this once in a lifetime purchase.  Online charts and at-home sizing kits may get you in the ballpark, but they are most often inaccurate.  We make rings in quarter increments at no additional charge. We want your ring to fit as best it possibly can. Keep in mind that fingers shrink in cold weather and swell in the heat!

You can simply provide us your international size and we will convert it to US sizing using our internal manufacturing charts.

We offer free resizing for life!  Simply send us an email or give us a call and we will provide you with the details.

It's great if the ring's size doesn't have to be changed more that 0.5 sizes.  However, we can comfortably resize rings (of any metal) a whole size.  If the resize requires more than a 1.0 size change, difficulties can begin surface.  We have some of the best jewelers in the world and if anyone can perform large resizes, they can. It is no more difficult to resize a ring up than down and vice versa.

You can have up to 27 characters to engrave on your ring. However, if you’d like a couple more characters, contact us and we will see if this is possible for the specific ring that you have in mind.

Each ring is unique, and one font doesn't fit all.  Our designers will assess each ring case by case and assign the font that will look best for your ring.

Yes, unfortunately resizing your ring does erase the complimentary engraving.  We can re-engrave your ring for a fee of $25!

Yes, we can do this for you!  There is a fee of $25 if engraving at a later date because it is a bit more of an involved process, than having the ring engraved as it’s made.

Upon your order, we will send you detailed instructions on how to obtain and send us your fingerprint.  However, the process is pretty simple - you use an ink pad to put your print onto paper, take a picture of it with your phone, then email the image to us.

All of our natural diamond center stones are certified by the Gemological Institute of America (the GIA).  The GIA  is a nonprofit institute dedicated to research and education in the field of gemology. The organization's mission is to protect all buyers and sellers of gemstones by setting and maintaining the standards used to evaluate gemstone quality.  Every customer who orders a diamond center stone receives a GIA certificate for proof of authenticity.

We offer an endless array of gems, from aquamarine to morganite to topaz and more.  The most popular of these alternative gems are sapphires and moissanites.  If you want to purchase, or if you have questions about a particular gemstone, we would love to help.

Diamonds Diamonds are developed in the earth's mantle at high temperatures for billions of years. They are the hardest known natural material with a 10.0 Mohs rating.  All of our natural diamond center stones are certified by the Gemological Institute of America. Lab Created Diamonds These diamonds are created in a lab in California, in one of the most eco-friendly ways possible. Just like the hardness of a natural diamond, lab created diamonds 10.0 Mohs rating.  All of our lab created diamond center stones are certified by Diamond Foundry. Sapphires Sapphires, like diamonds, develop in the earth for a very, very long time.  They are the third hardest known material at 9.0 Mohs.  They come in various colors including blue, white, champagne, pink, and yellow. Do Amore offers both natural sapphires and lab created sapphires. In general, sapphires are less expensive than diamonds however offer tremendous beauty. Because there is no overarching, governing organization for sapphires (like the GIA is to diamonds), we have our skilled and experienced gemologists hand pick each and every sapphire for utmost beauty and brilliance. Moissanite Moissanite was originally discovered in the 1890's in a meteor crater.  It is a very rare and scarce mineral.  For this reason, moissanites today are almost exclusively lab grown, not mined.  It is the second hardest know material at 9.25 Mohs.  It is valued for its optical qualities that can exceed that of a diamond and its lower price point.

They are different grades of moissanite.  They are identical with the exception of their color.  Forever One is considered to be colorless and is in the DEF color range while Forever Brilliant is near colorless in the GHI color range.  The difference in the color is not overly noticeable in stones less than 1.0 carat, however as the stone becomes larger, the difference is more apparent.  Both grades are beautiful and we are happy to advise you which one might be best for you!

We do not have any upgrade programs in place. However, we would be happy to help you figure out the most economical way to upgrade your stone. A common guiding parameter is that the new stone has to be the same shape and size as the stone you're going to replace.  In some cases, if your ring is a "two-piece casting", then we may be able to change the head out completely to accommodate for a different shape or size. However if you ring is a "one-piece" casting then this is not possible or advisable. Contact us and we will be able to assist you!

All of our prices are displayed in U.S. Dollars.

Yes. If paying my bank wire, we offer a 1.5% discount on the total amount. To pay via this method, please contact us at care@doamore.com or give us a call!

All of our side diamonds are hand picked for utmost sparkle and beauty, to match your center. For rings with natural diamonds, your side diamonds will be ethically sourced natural diamonds. For rings with a lab created stone, your side diamonds will be premium lab created diamonds.

All rings are delivered in beautiful, environmentally friendly, wooden ring boxes.  The boxes are hand made by a family-owned business using Beech wood that is harvested from a sustainable forest in New Zealand.

Yes, you can order your ring in 10k, 14k, or 18k gold.  By standard, we manufacture our rings in 14k gold as we believe it is the best balance of beauty and durability.  However, special request can be made for 10k or 18k gold.  Please contact us to receive a quote.

Yes, we love making custom rings. Just shoot us a note with a photo or description of the ring that you would like to create and we will reply with a quote and other information, very soon.

Just send us a note with your custom design, and we’ll respond back soon! Once we finalize your ring’s specifications and gather all the sparkly details, we’ll send you a digital invoice.
 

Yes. Before we start manufacturing your ring, you'll need to approve the artwork for your custom ring. We want to ensure your ring is exactly what you want!

A custom size for a women’s ring is anything smaller than a size 3.0 or larger than a size 10.0.  A custom size for a men’s ring is anything smaller than a size 5.0 or larger than a size 12.0.

We can definitely make rings in custom sizes, however there is a small fee (typically around $40).

Yes, you can! The large majority of our rings have an option for complimentary custom engravings on their product page, and if designing a custom ring, you can also opt for a complimentary engraving.

If you would prefer your engraving to be a specific custom font, an image, or even your own handwriting, we can make it happen. As a heads-up, this type of engraving customization is an additional minimal cost.

14k and 18k yellow gold are both excellent options for your engagement ring or wedding band. Which option is best depends on your preference of color, durability, and purity. 14k yellow gold is slightly more durable than 18k gold, making it a better choice for more active individuals. On the other hand, if a richer color is more important to you, 18k yellow gold is your best choice! At Do Amore, both options are solid gold. 14k gold is 58.5% gold and 41.5% alloy, while 18k gold is 75% gold and 25% alloy!

Yes! 14k yellow gold is real, solid gold. Because pure gold (24k) is not strong enough to hold gemstones securely, jewelers mix gold with additional metals to make it stronger. The number of “karats” gold has refers to how much gold is in the alloy. So, 18k gold is 75% gold and 14k gold is 58.5% gold. 14k yellow gold is often considered the best for balancing purity and durability in an engagement ring.

Do Amore’s 14k and 18k yellow gold are nickel free. Our 14k yellow gold is 58.5% gold, 5% silver, 6% zinc, and 30% copper, while our 18k yellow gold is 75% gold, 18% silver, 5% copper, and 1% zinc.

Yes! Both 14k and 18k white gold are beautiful, durable choices for an engagement ring. Because 24k gold (pure gold) is too soft – and too yellow! – jewelers mix other metals with pure gold to make a stronger alloy. These additional metals also help turn brassy yellow gold into a pretty vanilla white color! After the 14k or 18k white gold alloy is created, it is then dipped in bright white rhodium. If durability is your biggest concern, 14k offers a bit more strength than 18k options.

Do Amore’s 14k white gold is 58.5% gold, 21% copper, 8.5% zinc, and 12% nickel. Our 18k white gold is 75% gold, 10% copper, 8% nickel, and 5% zinc.

Unfortunately not. Standard 14k and 18k white gold contains nickel, and even with a rhodium plating, it will still likely cause an allergic reaction. If you have a nickel allergy, you should consider platinum, palladium, or possibly special-ordering a palladium-white gold alloy.

Platinum is an excellent choice for an engagement ring, and the extra price is worth it! If you are looking for a white metal engagement ring, your choice is between platinum and white gold. Many people prefer platinum due to its supreme density, making it the metal which holds diamonds the most securely!

When shopping for a platinum engagement ring, you should always check to make sure it is 950 Platinum. This refers to the purity of your metal – and only 950 Platinum is considered “real” platinum. Platinum plating just refers to a thin coating over a base metal like silver. Our platinum is 95.2% platinum and 4.8% ruthenium or iridium (depending upon ring style).

White gold and platinum offer different benefits. Platinum is a dense, pure white metal that develops a natural antique patina with age. White gold is an alloy of yellow gold mixed with white metals and then dipped in rhodium to turn it bright white. Platinum requires less upkeep, and has a vintage look with wear. White gold requires re-dipping and stays shiny. Platinum is denser, heavier, and more expensive. White gold is lighter and less costly. Which is better for you depends on your priorities!

The debate between 4 and 6 prongs in a round engagement ring is evergreen. Fortunately, we can happily say that both options are durable for everyday wear! If you are particularly hard on your jewelry, a 6 prong head provides more protection from a greater number of angles. The prongs of a 4 prong head tend to be thicker to make up for its fewer prongs, so they are both strong options.

Yes! Our rose gold is nickel-free, making it a great option for those with a nickel allergy. Those with copper sensitivities, however, should choose a different metal. Because copper is what makes rose gold pink, there is a higher amount of it in rose gold. Those with copper sensitivities may see a dark smudge beneath rose gold when skin pH changes or your makeup or skincare has certain ingredients.

14k rose gold is more durable and pinker. 18k rose gold is more pure and a bit softer. So, if you are looking for a pinker rose gold, 14k is the better option. If you want a more pure gold option, and will be careful with your ring, 18k is the right choice for you! Our recycled 14k rose gold is 58.5% gold, 36% copper, 2.5% silver, and 1% zinc, while our 18k rose gold is 75% gold, 22% copper, 1% silver, and 1% zinc!

Rose gold looks great on all skin tones! Unlike yellow and white gold, which look better on warmer or cooler skin tones respectively, rose gold is the best of both worlds. Due to its pinkish hue, which complements dark or light, warm or cool tones, rose gold is a great versatile engagement ring choice.